FAQs

Book an Appointment

Call 1300-55-99-49

Using our state of the art software, our team is very efficient in finding finance solutions to match our client’s needs.

Qualified ACL holder team

Our team are fully qualified Australian Credit Licence holders.At Diversifi we require all of our Mortgage Brokers to have extensive experience in the finance industry and complete ongoing training through the various channels available, such as Mortgage and Finance Association (MFAA)They are also required to hold a current Australian Credit Licence so we can provide the highest level of services possible to our clients.What is an Australian Credit Licence? – In July 2010 the National Consumer Credit Protection Act (NCCP) was changed for individuals and businesses providing credit services. An Australian Credit Licence (ACL) authorizes you to engage in credit activities that are applicable to your licence, such as;Engaging in credit activities as a credit provider;Engaging in credit activities other than as a credit provider or lessor e.g. as a credit representative or broker;Engaging in all credit activities.To be granted an Australian Credit Licence you must hold the following requirements;Diploma of Finance and Mortgage Broking Management;Approved systems and processes in place to enable proper management of your business;Criminal check;Bankruptcy check;Access to sufficient financial resources to adequately meet your obligations as a credit licensee under the National Credit Act;Current internal dispute resolution scheme i.e. member of Financial Ombudsman Service, or Credit Ombudsman Service Ltd;Current professional indemnity insurance.To find out more on what an Australian Credit Licence is, or to become a Mortgage Broker please call us on 1300 559 949 or email enquiry@diversifi.com.au

Simplified process & fast approvals

Diversifi has an extensive analysis process that is completed prior to submission of any loan application, which gives us the knowledge of where the path of least resistance will be for your loan. Giving you a quick response on your loan!Our team also deals with a wide variety of lenders on a daily basis that gives us the knowledge of knowing where each Lender’s hurdles and catches are, giving us the ability to avoid these where needed.Many of the types of niche loans our team does successfully on a daily basis are non-resident hyperlink ‘ non-resident’, low doc loan, on probation, low deposit.

Australia-wide & international

Diversifi has all the systems and processes in places to assist you from anywhere in the world;Overseas;Interstate;In the bush.We commonly assist foreign nationals, Australian expats and temporary residents to buy property in Australia.

Free valuation

Diversifi can order free property valuations with many of our lenders, this means we will know what your property is worth before we submit a loan application avoiding any additional credit checks on your credit report.

Long term relationship approach

At Diversifi, we take the long term approach in building relationships with valued clients, and not only assist with mortgage finance needs but also apply ongoing debt and financial management strategies to assist in building wealth.Our job is more than just arranging a mortgage for you, it is to ensure you are financially secure by using a number of relationships we have such as accountants and financial planners to help with your taxation, personal insurance and superannuation needs.It doesn’t stop there though! During the first year of your home loan we will be in touch every few months to check on you, then every year after that we offer a free annual review.There are many reasons why we recommend an annual review, such as;Is your Lender still offering you the best rate possible?Is it time to fix?Has your financial situation changed i.e. children or jobs?Looking at buying an investment property?Do you need a new carAre you still using your home loan features to benefit you, not the bank?You don’t need to worry about when your annual review is. We will be in touch! If you need to review your loan now though, our Mortgage brokers are here to assist you. Please call us on 1300 559 949 or email enquiry@diversifi.com.au

Award winning team

2014 Choice Aggregation Services Platinum Achievers Award – 2014 is the 9th year awarded the Platinum Achievers award, which is awarded to the top groups in the Choice Aggregation Group.2014 AMA Finalist Best Diversification – Diversifi was named a finalist in the 2014 Australian Mortgage Awards (AMAs), being the second time being named as a finalist in the Diversification category.The Australian Mortgage Awards bring together the industry’s finest, recognising brokers and brokerages for their outstanding achievements. Being a finalist for AMA continues to be the most prestigious and recognised accolade for a mortgage and finance professional in Australia.The Diversification award is for independent and franchise brokerages, regardless of whether the business is a small operation providing a compact diversification offering or a larger business that has a range of specialists (financial planners, accountants, mortgage brokers) all operating under one brand. This category will consider the brokerage that has implemented the most effective diversification business model.2013 Choice Aggregation Services Platinum Achievers Award – 2013 is the 9th year awarded the Platinum Achievers award, which is awarded to the top groups in the Choice Aggregation Group.2012 Finalist AMA Best Diversification – In 2012 Diversifi was named a finalist for Australian Broking Awards (AMAs) for Best Diversification.The Australian Mortgage Awards bring together the industry’s finest, recognising brokers and brokerages for their outstanding achievements. Being a finalist for AMA continues to be the most prestigious and recognised accolade for a mortgage and finance professional in Australia.The Diversification award is for independent and franchise brokerages, regardless of whether the business is a small operation providing a compact diversification offering or a larger business that has a range of specialists (financial planners, accountants, mortgage brokers) all operating under one brand. This category will consider the brokerage that has implemented the most effective diversification business model.2012 Choice Aggregation Services Platinum Achievers Award – 2012 is the 10th year awarded the Platinum Achievers award, which is awarded to the top groups in the Choice Aggregation Group.2012 Finalist for MFAA Best Brokerage – Diversifi was named a finalists for the 2012 Mortgage and Finance Association of Australia (MFAA’s) Best Brokerage Award.The Australian Mortgage Awards bring together the industry’s finest, recognising brokers and brokerages for their outstanding achievements. Being a finalist for AMA continues to be the most prestigious and recognised accolade for a mortgage and finance professional in Australia.The Diversification award is for independent and franchise brokerages, regardless of whether the business is a small operation providing a compact diversification offering or a larger business that has a range of specialists (financial planners, accountants, mortgage brokers) all operating under one brand. This category will consider the brokerage that has implemented the most effective diversification business model.2011 Choice Aggregation Services Platinum Achievers Award – 2012 is the 9th year awarded the Platinum Achievers award, which is awarded to the top groups in the Choice Aggregation Group.2011 Top 25 Brokerage – Diversifi was listed as one of The Advisors “Best of the Best” top 25 Brokerages in Australia in 2011. The prestigious ranking is the benchmark report for Australia’s Finance Broking channel. The ranking is based on a variety of metrics such as loan volumes, book vs. broker grows/productivity. Diversifi performed well in this category because no matter our size we were able to grown using a well-developed diversification strategy.2010 Choice Aggregation Services Business of the Year – Diversifi was awarded Business of the Year 2010 by Choice Aggregation Services. This awards is measured on growth and development.2010 Choice Aggregation Services Platinum Achievers Award – 2010 is the 8th year awarded the Platinum Achievers award, which is awarded to the top groups in the Choice Aggregation Group.

Why go to a Mortgage Broker Instead of a Bank 

Get a Quote

Fast loan process

Step 1Meet with your Finance Broker

In approximately 1 hour you will find out how much you can borrow, find the right home loan for you, and discuss the fees and charges associated.

Step 2Submission of your Home Loan Application

Once all the necessary documentation collected and signed, your application will be lodged to your desired Lender within 24 hours.

Step 3Conditional Approval

We will receive a Conditional Approval on your behalf generally within 4-5 business days. Your Finance Broker will work with you to collect the required conditions.

Step 4Full Approval/Unconditional Approval of your Home Loan

Once the Lender has received all required Conditions, the final assessment is completed and we will receive an Unconditional Approval on your behalf within 4-5 business days. Your Broker will notify all necessary parties i.e. Real Estate Agent, Settlement Agent/Conveyancer and/or refinancing bank. They will arrange for your Loan Documentation to be issued within 4-5 business days;If your are purchasing a property, your Settlement Agent/Conveyancer and Real Estate Agent will assist you with other settlement requirements i.e. Building/Pest Inspections and Transfer of Land documentation.

Step 5Loan Documentation Arrival

Your loan documentation (loan contract, mortgage documents etc.) will be issued within 4-5 business days and required your Finance Broker will assist with signing these.

Step 6Arranging Settlement

If you are purchasing a property, your Settlement Agent will liaise with the Lender to book a date for settlement to occur. If you are refinancing a loan, your new lender will liaise with your existing Lender to book a date for settlement to occur.

Step 7Settlement Completed

Your Finance Broker will keep in touch to ensure you are comfortable today and in the future with your new Home Loan. If you have purchased a home, your Real Estate Agent will arrange a time to pick up your new set of keys! 

Book an appointment

Majority of the Lenders in Australia on the panel

with up to 300+ products at our fingertips.

Get Started

Case Studies

1 - Loss of job, on probation Situation Referred by Real Estate Agent after receiving a Decline from clients’ own bank;• Client lost his job after finance approval had been received;• Bank then advised approval withdrawn due to loss of income.• Client wasted weeks trying to rectify with the bank, in the meantime found a job in the mines but was still on probation so still didn’t qualify.Solution • Luckily for client he had a 20% deposit;• Found a lender that would ‘consider’ the application although client was still on probation.• We collated employment records for 5 years to show client had always received a good income and hadn’t been out of work;• Showed a good repayment history on his car loan;• Also showed a strong savings pattern.• Bank approved in 3 days – happy Real Estate Agent, happier client!  ⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯2 - Poor service Situation Real Estate called to follow up finance with a Mortgage Broker that WASN’T from Diversifi, to be told the application hadn’t even been submitted and could not submit for 3 weeks as too busy!Solution Our Diversifi Broker, called client straight away;1. Booked an appointment for that night;2. Submitted application next days;3. Loan approved 36 hours later.⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯3 - Developer Finance Situation Our client was seeking finance to complete engineering works on an 8 unit development site so he could sell the blocks of land.Unfortunately he didn’t have any pre-sales or income to service the debt which is required by the big 4 to complete Developer Finance.Solution We were able to obtain a development bridging finance loan enabling our client to complete engineering works, complete sales and payout loan within 6 months.

Awards

2015  Citi Business Planner Awards

2014  Australian Business Quality Awards

2013  National Business Award UK

2011  Growing Business Award 

Miracle Worker Hi Casey,I have been telling everybody that there is only one word (well two actually) to describe you miracle worker!The fact that you were able to secure a housing loan for me when my company was showing a healthy loss for the financial year was a miracle. I have clients who are Mortgage Brokers and I doubt whether they would have even taken me on, let alone achieved that result. To say it wasn’t easy, would be an understatement. People who have their own business seem to always be at a disadvantage. Your knowledge of what was required and what was possible, and your dogged determination to see this deal done got us over the line.I can’t thank you enough and the success of the finance made a huge improvement to my circumstances. I’m in the house now and am pushing forward with the renovations. This is the second deal with you and I’m sure there will be many more. Wishing you the success you deserve,Best Regards,Steve Barry

Supreme Customer Service Dear Casey,Please pass this onto your Supervisor; CEO or whoever you deem fit.I would like to commend Casey Sorrell for her supreme customer service; I have in past and during my 18 years of managing businesses from farms to migration dealt with a considerable amount of professional people and numerous finance brokers and I am so happy that I was referred by a family friend and colleague to Ms Sorrell. It is a breath of fresh air when I ask her for anything she responds; When there is a confusion about paperwork or loans her explanation; her attention to detail is beyond reproach. I see adverts on the television from the major banks promoting their services and what they can do – I have a better solution for everyone; if you need to understand finance how to get the best from your banking or financial needs then Ms Sorrell is what she professes to be a Finance Specialist. You are an outstanding individual and I am so comfortable in dealing with you that I just want everyone to know that needs to know.Thank you sincerely CaseyRegard Lesley Smith

Above and beyond Hi Leanne,Just a quick note to say “Thanks for the above and beyond” help you have given us so far.You may well see what you do as normal, but having seen what others in your industry do (or don’t do) it’s pleasing for us that we have found you. I can’t list everything but with you liaising with the bank and builders, chasing them and keeping us informed has been a huge weight of our shoulders.We are now excited about the future where previously we were apprehensive, mainly because we are relatively new to the Australian structure and your guidance and ability to explain things in a way we can understand has made our new home build so simple on the finance front. Our partnership with you also gives us confidence in moving forward into another investment especially as the first one went so smoothly for us.Thanks again for your support, guidance and ability to communicate the right information in a timely manner in a language we understood.Kind RegardsAlan & Lynne

Book an appointment

Contact Us